Frequently Asked Questions
关于 CrossBorder Mall 的一切
What is CrossBorder Mall?· CrossBorder Mall 是什么？
CBM is a search engine for Chinese e-commerce. We aggregate products from JD.com, Taobao, Pinduoduo, and 20+ more platforms, translate them into your language, and help you discover great products from China.
CBM 是一个中国电商搜索引擎。我们聚合京东、淘宝、拼多多等20多个平台的商品，翻译成你的语言，帮你发现中国的好货。
Do I need to register?· 需要注册吗？
No. You can search, browse, and discover products without any registration. We don't collect your personal data.
不需要。你可以搜索、浏览和发现商品，无需任何注册。我们不收集你的个人数据。
How do you make money if it's free?· 免费的话你们怎么赚钱？
When you click a product and buy on the platform, we earn a small commission from the seller. You pay the same price — our commission is paid by the platform, not by you.
当你点击商品并在平台上购买时，我们从卖家那里赚取少量佣金。你支付同样的价格——我们的佣金由平台支付，不是你。
Is the translation accurate?· 翻译准确吗？
We use AI to translate product titles and descriptions into 30 languages. While not perfect, it's good enough to understand what the product is. We're constantly improving.
我们使用AI将商品标题和描述翻译成30种语言。虽然不完美，但足以理解商品是什么。我们在不断改进。
How do I buy a product?· 怎么购买商品？
Click any product to go directly to the platform's product page. You'll need to create an account on that platform (JD, Taobao, etc.) to complete the purchase. CBM does not process payments.
点击任何商品直接跳转到平台的商品页面。你需要在该平台（京东、淘宝等）上创建账户才能完成购买。CBM 不处理支付。
Which countries do you support?· 支持哪些国家？
We support 100+ countries. Our website is available in 30 languages. Shipping is handled by the platforms — check each product page for details.
我们支持100多个国家。我们的网站提供30种语言。物流由各平台处理——请查看每个商品页面了解详情。
Is this legal?· 这合法吗？
Yes. We use public product data from e-commerce platforms and generate affiliate links (CPS) that are fully compliant with each platform's terms.
合法。我们使用电商平台的公开商品数据，并生成完全符合各平台条款的联盟链接（CPS）。